This Privacy Policy explains how Galaxy Mobile Group Sdn Bhd (Company Registration No. 202401019734) (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (Act 709) of Malaysia.

1. Collection of Personal Data

We may collect personal data from you when you:

• Register an account on our website or platform

• Purchase products or services from us

• Contact our customer service team

• Subscribe to our mailing list or promotions

• Interact with us through social media or other digital channels

The types of personal data we collect may include:

• Full name

• Contact information (email, phone number, address)

• Identification numbers

• Billing and payment information

• Device information and usage data

2. Purpose of Collecting Personal Data

Your personal data may be collected and processed for the following purposes:

• To verify your identity

• To process your orders and payments

• To provide customer support and respond to your inquiries

• To send updates, offers, and promotional materials (if opted in)

• To improve our products, services, and website experience

• To comply with legal or regulatory obligations

3. Disclosure of Personal Data

We do not sell or rent your personal data to third parties. However, we may share your data with:

• Our subsidiaries, branches, or affiliated entities

• Third-party service providers (e.g., payment processors, delivery services)

• Regulatory or legal authorities, where required by law

All parties are bound to protect your data under strict confidentiality.

4. Security of Personal Data

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration.

5. Your Rights

You have the right to:

• Access and correct your personal data

• Withdraw consent to the processing of your personal data

• Request the deletion or restriction of your data (subject to legal limitations)

Requests can be made by contacting us at the details below.

6. Retention of Personal Data

Your personal data will be retained for as long as necessary to fulfill the purpose it was collected for, or as required by applicable laws and regulations.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Galaxy Mobile Group Sdn Bhd
SSM Registration: 202401019734
Email: [email protected]